流程(Processes )

流程(Processes )

什么是流程?
流程是一组能够为客户创造价值的相互关联的跨越部门的活动进程。

ISO9000把流程定义为一组将输入转化为输出的活动进程。流程首先是一组活动,而非单一的活动,其次,是一组能够创造价值的活动。从流程定义,深入分析,可以展开到具体特性,流程包括了六个要素:输入资源、活动、活动的相互作用(即结构)、输出结果、顾客、价值。其中核心是面向顾客,以为顾客创造价值为目的。

Processes
https://en.m.wikipedia.org/wiki/ISO/IEC_15288#Processes

The standard defines processes divided into four categories:

Technical
Project
Agreement, and
Enterprise
Each process is defined by a purpose, outcomes, and activities. ISO 15288 comprises 25 processes which have 123 outcomes derived from 403 activities.[3] Example life cycle stages described in the document are: concept, development, production, utilisation, support, and retirement.

Clause 6.4.1 – Stakeholder Requirements Definition Process
Clause 6.4.2 – Requirements Analysis Process
Clause 6.4.3 – Architectural Design Process
Clause 6.4.4 – Implementation Process
Clause 6.4.5 – Integration Process
Clause 6.4.6 – Verification Process
Clause 6.4.7 – Transition Process
Clause 6.4.8 – Validation Process
Clause 6.4.9 – Operation Process
Clause 6.4.10 – Maintenance Process
Clause 6.4.11 – Disposal Process

0
Would love your thoughts, please comment.x
()
x